Introducing Live Support .NET 5.1
Live Support .NET is a live chat customer support software that allows your web site visitors to instantaneously communicate and interact with your customer service personnel.
With Live Support, your web site visitors simply click a Live Support button to get connected with one of your customer service representatives. Your support representative assists the visitor by providing information, links, graphics, or even guiding the user through your web site!
A sample support session
Your site visitors can get the support they need instantly live on your site.
Your representatives can even send images and push files to the customer.
You can even have their photo shown to the customer!
Top features and Benefits
What makes Live Support stand out of the crowd when it comes to choosing a live customer support software for your site?, Aside from its great benefits and tons of features, here are 5 of the top reasons why our product is your best choice for delivering one-on-one live customer chat support on your site.
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Entirely Web Based
Once Live Support is set on your web server, you'll be able to provide real-time customer service from any computer, anywhere with web access. Unlike other systems, there is no need to install any client applications, just launch your web browser! |
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Runs under your own domain and control
Live Support is not a hosted solution. It runs on your own site and domain. You don't have to rely on any external databases, sites or components, the entire application is under your own control. |
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Developed using ASP.NET 2.0
Live Support has been developed using Microsoft's next-generation .NET 2.0 platform which provides the highest level of scalability and reliability for web based systems today. |
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Supports Unlimited Representatives and Departments
Unlike other support systems, there are no built in limitations for the number of representatives that you can have. You can get your entire staff to work with the application without having to purchase additional licenses! |
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Proactive chats, visitor and Hot Lead Tracking
Track your site visitors in real-time, know who's on your site and doing what and for how long. Identify hot lead and reach for your customers by proactively inviting them to chat. Pull clients and increase your sales. |
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Powerful Reporting Tools
Track which representatives attended which calls, the average times per session, busy requests and even collect custom date from surveys sent to your customers! |
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Turn Browsers Into Buyers
Identify hot leads and users coming to your site willing to purchase your products. Proactively invite them to chat and even send them an automated invitation. Live Support .NET is an application that will pay by itself almost instantly. |
Plus Much, Much More!
Why pay monthly fees or depend on 3rd party companies when you can have your own live help system running under your own domain, with as much representatives as you may need?
An application that Pays By Itself
Live Support was the first live customer support tool ever developed in ASP and ASP.NET technologies, we know what it takes to develop a customer support system.
Live Support is an application that pays by itself. By helping you to increase your sales and customer satisfaction and being offered at an affordable price, our application will provide an immediate return on investment.
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